Paul, Brian P. Is your employee handbook evolving with technology? Wisconsin Technology Network. Sept. 20, 2004.
Examples of risks posed by technology (i.e., e-mail, IM) from an HR perspective. E-mail threads create a documented history of communications amongst employees, which can end up in court as part of discrimination or harrassment charges, for example. Recommendations include creation of a corporate instant messaging policy that addresses retention policies and appropriate usage for IM.
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