Germain, Jack M. E-Mail and Instant Messaging Face Compliance Challenges. TechNewsWorld. Sept. 21, 2004.

Technology News: Trends: E-Mail and Instant Messaging Face Compliance Challenges Interesting quote from R.W. Smith brokerage in which they state a requirement to store all IM and e-mail in searchable format for 3 years. Also info on compliance deployment at Akonix and reference to FDIC statement concerning management of IM solutions in "Guidance on Instant Messaging" warning.