2004-11-05
Buckstein, Jeff. Staying Afloat in the Flood of E-mail. The Ottawa Citizen. Nov. 4, 2004.
Story about an Ottawa startup (NorthSeas Advanced Messaging Technologies) that has released an appliance-based archival solution (Guard E/N) for e-mail.
2004-11-04
Cummins, H.J. Sleuthing in the e-files. Star Tribune. Oct. 14, 2004.
Have been doing some blogging on e-Discovery of late ... this is really a buzzword in the industry that encompasses e-investigations and related e-discovery ... and the impact this new type of investigation has had on employment law over the past decade or so.
Freeman, Thomas. The Latest on Managing e-Discovery in Litigation. ReedSmith; Mondaq. Nov. 3, 2004.
Great article from a legal perspective on e-Discovery from a litigation perspective.
Blackburn, Maria. HIPAA, Heal Thyself. Johns Hopkins Magazine. Nov. 2004.
Great article explaining HIPAA-related issues.
The Carrots and Sticks of Compliance. Waters. Nov. 4, 2004.
Financial perspective. Interesting read.
Zantaz Expands Its Email Archiving Solution. IT-Analysis.com. Nov. 3, 2004.
Some new functionality in EAS 4.0 (formerly Educom) just introduced ... addition of search capabilities across the archive (mandatory functionality in any archival solution IMO) and ability to archive file systems.
Marks, Michael. ITIL compliance supports goals, keeps systems running. ZDNet. Nov. 3, 2004.
Great article on the importance of aligning with ITIL or similar best practices guidelines.
2004-11-03
E-mail security company raises $45 million. The Mercury News. Nov. 2, 2004
News of IronPort Systems' recent fourth round financing of $45M, bringing total financing to $90M since it was founded in 2000.
2004-11-02
Greenemeier, Larry. California City Relieved It Has E-mail Archives. InformationWeek. Nov. 1, 2004.
Good example of how an e-mail archival system (KVS in this case) adds value to the City of Oceanside's ability to respond to requests for Public Records.
2004-10-31
Microsoft White Paper. Messaging Hygiene at Microsoft. Microsoft Corporation. Oct. 29, 2004.
New white paper from Microsoft describing how they handle the massive volumes of spam they receive. Great read!
Sarbanes-Oxley - another law to ignore? Silicon.com. Oct. 21, 2004.
Discussion of accountability and limitation of risk through implementation of Sarbanes-Oxley compliance mechanisms. Good quotes and references to SAS, Enron, Baring's merchant bank.
2004-10-29
[Vendor Press Release]. OutIndex to Enter Email Archiving Market. OutIndex. Oct. 29, 2004.
You may recall me blogging about this company awhile back ... I was running a comparison of OutIndex versus LookOut and other desktop PST indexing technologies. At the time OutIndex was unable to complete indexing my PSTs, despite numerous calls on the phone with the founder and hours spent trying to get it working. I'm not surprised to see OutIndex trying to get into the e-mail archiving market, ... I'd caution people evaluating the OutIndex solution to (i) consider the company size (this is a *very* small company ... ) and (ii) if you decide to perform a technical evaluation, to thoroughly test scalability and indexing speed.
Quest MessageStats 5.0 Released. Oct. 5, 2004.
Just realized I haven't blogged on this yet ... one of the products that I'm the product manager for currently - Quest MessageStats - has recently completed its largest-ever launch ... the launch of MessageStats 5.0. See this page for more information and numerous sample screenshots: http://wm.quest.com/products/messagestats/ ... read the what's new document at: http://wm.quest.com/library/getdocument.asp?target=qmswn ... and evaluate the product's business value by reading the product overview at http://wm.quest.com/library/getdocument.asp?target=qmspo.
Reuters. Google acquires online map provider Keyhole. CNN Money. Oct. 27, 2004.
More consolidation in the search & indexing space that's becoming more and more important across the industry, be it to do with compliance or otherwise.
2004-10-27
Microsoft Corporation. Exchange Server Management Pack Guide for MOM 2005. Microsoft.com. Oct. 26, 2004.
New document from Microsoft discussing the Exchange Management Pack (available for Exchange 2000 and Exchange 2003, not Exchange 5.5) for Microsoft Operations Manager (MOM) 2005.
Lim, Jeanne. Corporate sentinels. Intelligent Enterprise Asia Online. Oct. 25, 2004.
Discussion of the increased importance of content filtering of e-mail within corporate networks.
[Vendor Press Release] IMlogic Enables Hedge Funds to Meet New SEC Regulations with Instant Messaging Compliance Quickstart Package. Oct. 26, 2004.
Smart move by Francis de Souza and the folks at IMlogic. Another company trying to ride the Sarbanes-Oxley wave ... this time for Instant Messaging. Francis, btw, used to be President of Sendit back when Microsoft purchased them ... their technologies grew into RVP-based Exchange 2000 Instant Messaging capabilities ... then Francis left Microsoft to form IMlogic. Now they're in deep partnership with Microsoft it seems ...
2004-10-26
Stevenson, Rachel. Electronic censors help war on office sexism. IOL. Oct. 26, 2004.
Some good examples of companies in which e-mail has gotten them into hot water. Specifics provided in some cases.
Taub, Eric A. Now, e-mail, TV, in cars. The Indian EXPRESS. Oct. 27, 2004.
Discussion of Japanese and European cars emerging on the market from Fiat and other manufacturers that permit drivers to read or listen to their e-mails while driving (well, hopefully while stopped ... but we know that won't always be the case). Makes me wonder if e-mail is actually stored locally in the cars ... presumably it's just webmail of sorts. I want one ...
[Vendor Press Release] New Archiving Appliance from NorthSeas Launches Vendor-independent E-mail Management. NorthSeas. Oct. 26, 2004.
New appliance called the NorthSeas Guard E/N for e-mail archival announced by Ottawa-based NorthSeas AMT.
2004-10-25
2004-10-22
Kahn, Randolph A. Measure the Total Cost of Failure. Transform. Nov. 2004.
This is an outstanding article, well worth a read. The concept of measuring the Total Cost of Failure is a very suitable way of approaching compliance-related initiatives. Deciding whether to address compliance-related issues and deploy related technologies along with appropriate procedures and policies in an effort to mitigate risk talks to much, much more than traditional ROI and TCO models address. I'd go as far as saying this is a "must read" from a compliance perspective.
Fried, Ina. Microsoft fixes date for desktop search tool. ZDNet. Oct. 22, 2004.
More on the desktop search/indexing race between Microsoft, Google & Yahoo. Will have an impact on the compliance space.
Microsoft Issues Spark RSS Discussion. theWHIR's Web Host News. Oct. 21, 2004.
RSS is definitely getting alot of attention these days as blogs (such as this one) gain increasing popularity rapidly. A day will come when compliance-related issues turn their attention towards the content streaming across RSS feeds.
Olsen, Stefanie. Yahoo buys e-mail search company. ZDNet. Oct. 21, 2004.
Interesting move by Yahoo. Acuisition of Stata Labs brings Bloomba content/attachment search tool for e-mail to Yahoo.
2004-10-20
Claburn, Thomas. Break-In At Berkeley May Have Compromised Data Of 1.4 Million Californians. InformationWeek. October 20, 2004
This story about the now-widely-publicized theft of UCBerkley's database containing 1.4 million Californians' Social Security numbers raises an interesting point from a compliance perspective. Many organizations spend a ton of time focused on identifying areas of elevated permissions (i.e., per Sarbanes-Oxley Act, Section 404, etc.) ... yet ignore almost entirely the usage profiles of individuals already "authorized" to access the data in question. Yet, as this story demonstrates, that addresses only part of the issue.
Ferris Research. Email Archiving Survey: Email as Formal Business Records Webinar. Oct. 13, 2004.
Looks like a good seminar.
Barnako, Frank. Evidence Piles Up in E-mail. Investors.com. Oct. 19, 2004.
Good article on the need for discovery of e-mail .... keep in mind the 4 main places you need to be able to discover for compliance reasons ... in your Exchange servers, in your backups, in your archives and in PSTs throughout your environment (unless you can manage PSTs/restrict them/archive them/etc.).
2004-10-19
Morphy, Erika. Microsoft Announces New Storage Vision. Enterprise Windows I.T. - Data Storage Today. Oct. 7, 2004.
Good coverage of the Microsoft Data Protection Server (DPS) announcement recently.
Eldredge, Chris. Preparing the Marketing Department for Sarbanes-Oxley Compliance. DMNews. Oct. 18, 2004.
Interesting perspective on SOX.
2004-10-18
Lei, Tao Ai. When data overflows. Asia Computer Weekly (ACW). Oct. 18, 2004.
Discussion of data overload esp. pertaining to SME space. Also mention of corporate governance, regulatory compliance, privacy and other related issues.
2004-10-17
Paczkowski, John. If we keep our e-mail longer than 30 days, it starts to smell. SiliconValley.com. Oct. 11, 2004.
More coverage of Microsoft vs. Burst.com with some mention of e-mail retention policies and Microsoft's attempts at e-mail recovery.
Savvas, Antony. Blackberry rivals offer mobile e-mail choice. ComputerWeekly.com. Oct. 12, 2004.
Wireless adoption continues to grow and wireless e-mail will continue to pose an ever-increasing challenge to corporate compliance efforts.
Strupp, Joe. To E-Mail or Not to E-Mail: Can Reporters Offer Views in Private Correspondence? Editor & Publisher. Oct. 15, 2004.
Recent journalist who's private e-mails found their way into the limelight reinforces the oft-repeated warning to be careful what you put in writing or in e-mail.
Sutton, Neil. Ontario Ministry Labours to Retrieve e-mail Lost in Crash. ITBusiness.ca. Oct. 13, 2004.
Wonder how the Ministry of Labour is doing with their Exchange recovery ... post here if you hear of any updates ...
Khamsi, Roxanne. Paralysed man sends e-mail by thought breaking science news headlines. Nature.com. Oct. 13, 2004.
This really makes you think about e-mail ...
EU wants phone, e-mail data. The Washington Times. Oct. 16, 2004.
More anti-terrorism legislation in the works ... this time in the EU. Affecting phone and e-mail data ...
Microsoft Exchange - protecting it, managing it and keeping it running. AME Info Business News. Oct. 12, 2004.
Article from our Arab friends on the importance of protecting, managing and keeping Microsoft Exchange environments running.
Lent, Colleen. Shouting inappropriate, even via e-mail messages. Seacoastonline. Oct. 17, 2004.
Proposed 10 e-mail/Internet etiquette tips.
Grieg, Jane. Follow that e-mail. The Kansas City Star. Oct. 15, 2004.
Short Q&A on traceability of e-mail.
Gammill, Andy. School Board set to tweak policy on employee e-mail. Indystar.com. Oct. 15, 2004.
Example of appropriate e-mail usage policy at Washington Township School Board.
2004-10-16
[Vendor Press Release]. Online Sarbanes-Oxley (SOX) Resource Completes Successful Beta, Launches. eMediaWire. Oct. 13, 2005.
Looks like an interesting new portal focused on SOX info for CXO level individuals.
Weiss, Todd R. Google Desktop Search app lets you 'google' your Windows PC. Computerworld. Oct. 15, 2005.
Interesting new application from Google called the Google Desktop Search program. Desktop indexing/cataloging and search will be an interesting space to watch over the coming year or so. I imagine this will end up heading down the compliance road as well with more powerful enterprise search capabilities with desktop reach just around the corner.
2004-10-15
Taulli, Tom. Nightmare on Sarbanes Street. The Motley Fool. Oct. 13, 2004.
Interesting short story on SOX with mention of some public companies who have decided to go private to avoid the implications of SOX. Amusing Bismarck quote as well.
2004-10-10
Vallejo-Yeo, Gene. Asia Computer Weekly. Oct. 11, 2004.
Asia Computer WeeklyExample of a company - Carlson Wagonlit- and their attempt at addressing compliance issues. Mention of e-mail and other data.
Fitzgerald, Neil. Just get the lawyer to e-mail it. The Herald. Oct. 11, 2004.
Just get the lawyer to e-mail it - The HeraldResults of a research study by Acritas finds 17% of companies surveyed report compliance as their #1 concern.
Gaffaney, David et al. Finger On The Pulse Of E-Mail. Information Week. October 4, 2004
InformationWeek > E-Mail Management > Finger On The Pulse Of E-Mail > October 4, 2004Good article on the need for e-mail management & compliance issues.
2004-10-09
2004-10-04
[Vendor Press Release]. ZyLAB Introduces New E-Mail Archiving and Retrieval Solution. Oct. 4, 2004.
ZyLAB Introduces New E-Mail Archiving and Retrieval SolutionAnother new player in the Exchange archiving arena.
2004-09-24
di Stefano, Theodore. Serving on a Board After SOX: Opportunities and Perils. E-Commerce Times. Sept. 24, 2004.
E-Commerce News: Boardroom: Serving on a Board After SOX: Opportunities and PerilsNot really a tech-focused article but some good perspectives nonetheless.
di Stefano, Theodore. Serving on a Board After SOX: Opportunities and Perils. E-Commerce Times. Sept. 24, 2004.
E-Commerce News: Boardroom: Serving on a Board After SOX: Opportunities and PerilsNot really a tech-focused article but some good perspectives nonetheless.
2004-09-22
2004-09-21
Ross, Suzanne. Find Your Lost Data. Microsoft Research
Find Your Lost DataMore on Stuff I've Seen (SIS) research initiative at MSR ... with new info on Stuff I Should See and a link to Phlat project. Stuff I Should See is somewhat along the lines of the Memigo portal. Interesting ...
Germain, Jack M. E-Mail and Instant Messaging Face Compliance Challenges. TechNewsWorld. Sept. 21, 2004.
Technology News: Trends: E-Mail and Instant Messaging Face Compliance Challenges Interesting quote from R.W. Smith brokerage in which they state a requirement to store all IM and e-mail in searchable format for 3 years. Also info on compliance deployment at Akonix and reference to FDIC statement concerning management of IM solutions in "Guidance on Instant Messaging" warning.
Hartman, Thomas E. The Impact Of Sarbanes-Oxley On Private Companies. Foley & Lardner LLP. Sept. 14, 2004.
Foley & Lardner - United States - The Impact Of Sarbanes-Oxley On Private Companies (14/09/04) from Mondaq Well-written article from a legal perspective detailing SOX impact on private companies. Great reference detailing survey results of good cross-section of privately-held companies.
Stone, Amey. Hardly Ready for Sarbanes-Oxley. BusinessWeek Online. Sept. 20, 2004.
BW Online | September 20, 2004 | Hardly Ready for Sarbanes-Oxley The scramble to comply continues ...
BBC News. Hard drive secrets sold cheaply. BBC. Jun 9, 2004.
More about security policies than compliance, but illustrates the risks associated with mobile devices and has implications on e-mail policies and PST control.
Sidener, Jonathan. Portable pilfering. SignOnSanDiego.com. Sept. 6, 2004.
Really insightful and thought-provoking article on the risks associated with thumbdrives, USB memory sticks, iPods, etc. from a corporate security and information management perspective. Some good examples including Morgan Stanely VP who sold a used Blackberry on eBay containing unprotected yet sensitive e-mails.
Harrison, Marion Edwyn Esq. E-Mail: When Convenience And Danger Collide. American Daily. Aug. 24, 2004.
Multiple examples of how e-mails have come back to haunt various companies. Touches on (directly or by implication): zeroing out e-mail data; malicious use of others' e-mail; ISP staff reading e-mail relayed through their network; risks of e-mail vs. oral discourse; risk of misinterpretation associated with hastily typed e-mail, and finally; risks of personal use of business e-mail systems, including inadvertant buty apparent actions as an authorized agent and associated liability. Very good article.
Paul, Brian P. Is your employee handbook evolving with technology? Wisconsin Technology Network. Sept. 20, 2004.
Examples of risks posed by technology (i.e., e-mail, IM) from an HR perspective. E-mail threads create a documented history of communications amongst employees, which can end up in court as part of discrimination or harrassment charges, for example. Recommendations include creation of a corporate instant messaging policy that addresses retention policies and appropriate usage for IM.
2004-09-20
Ramasastry, Anita. The Proposed Federal E-Discovery Rules. FindLaw's Legal Commentary. Sept. 15, 2004.
Great article written from a legal perspective addressing the age old question of e-mail deletion along with some example case history and discussion of proposed new e-discovery rules.
IDG News Service. Microsoft lawsuit leads to e-mail destruction questions. Storage.itworld.com May 24, 2004.
Older article concerning Burst.com case against Microsoft. Interesting example of a company having to undergo discovery operations to locate e-mails meeting certain criteria.
Riley, James. Protecting Smart Property. Australian IT. Sept. 21, 2004.
Discussion largely centered around strategic importance of Microsoft digital rights management technologies.
Enderle, Rob. How To Justify New PC Hardware or Get Your CIO Fired. TechNewsWorld. Sept. 20, 2004.
Discussion of a new report available from The Institute of Internal Auditors Research Foundation called "PC Management Best Practices: A Study of the Total Cost of Ownership, Risk, Security, and Audit." Report is available for purchase here: http://www.theiia.org/iia/bookstore.cfm?fuseaction=product_detail&order_num=482
Lauchlan, Stuart & Divina Paredes. Legally bound. MIS Magazine.
Some good rationale listed for close relationship between IT departments and other business units in a given company (esp. legal) from a compliance perspective.
Sinclair, Andrew. Professional Brief. The Herald. Aug. 30, 2004.
Some good examples of e-mail retention ... with a few useful guidelines e.g., keep e-mails "authorising expenditure, policy or negitiotiations" among other things.
Mullaney, Timothy. The Irrelevance of Frank Quattrone. BusinessWeek Online. Sept. 10, 2004.
More on the single e-mail that cost Frank Quattrone his reputation, and alot of money.
Copple, Robert F. Firms must pick which data to save. The Republic. Sept. 12, 2004.
Really simple and well-written discussion of e-mail and electronic document retention. Key points: discovery can be expensive; litigation can be debilitating; illegal destruction of e-mail is a bad thing; saving data that doesn't need to be saved can be a bad thing; retention policies need to be simple; complex policies get ignored; document categories for retention purposes should be broad for simplicity; retention time periods should also be simple; selective and automated destruction is a good thing. Mention of Intel's "Pack Rat Day". Great mention of oft-overlooked backup tapes with some good suggestions for backup rotations. Overall a great article!
2004-09-17
[Vendor Press Release]. Symantec to Acquire @stake. Sept. 16, 2004.
Interesting announcement by Symantec to acquire this application security software vendor.
Chen, Raymond. A visual history of spam (and virus) email. Sept. 16, 2004.
A visual history of spam (and virus) emailThanks to one of my colleagues for pointing this one out ... interesting visualization of SPAM metrics. (It's been suggested that someone had alot of spare time on their hands and I concur!)
Sengupta, David. Storage Management Considerations Pertaining to Compliance and Exchange. You Had Me At EHLO ... Sept. 16, 2004.
Storage Management Considerations Pertaining to Compliance and ExchangeThe Exchange Team just posted my blog submission on storage management considerations from a compliance perspective. Have a read and let me know what your thoughts are! I wrote this back in August based on my related blog posting here, ... stay tuned for news of a white paper on a related topic ...
Joyce, Erin. Equant Throws Hat Into E-Mail Archiving. Enterprise IT Planet. Sept. 1, 2004.
Equant Throws Hat Into E-Mail Archiving Equant, a provider of Exchange hosting services, has just announced that archival will be part of their outsourced solution. More information on Equant's offerings can be found here.
Muse, Dan. Detect and Block IM - for Free. Enterprise IT Planet. Sept. 15, 2004.
Detect and Block IM - for Free
Looks like this article was largely influenced by IMLogic, however still some good information on managing and/or blocking IM usage in the enterprise. References a free tool to block all IM usage. Emphasizes that SOX and HIPAA require archival (under certain conditions) of corporate e-mail "and similar communications".
2004-09-16
Barnako, Frank. Microsoft reverses blog decision. CBS MarketWatch. Sept. 16, 2004.
Microsoft reverses blog decision: "Microsoft reverses blog decision". Interesting story illustrating the momentum that's growing around Blogs and RSS. Will be very interesting to see where these technologies go ... companies will have an increasing interest in controlling and managing these types of technologies over the years to come.
Jacques, Robert. IT failing to cope with compliance demands. Forbes.com. Sept. 16, 2004.
Forbes.com: IT failing to cope with compliance demands Article discusses UK survey in which 39 percent of respondents said they were not doing well in supporting regulatory requirements from an IT management perspective.
2004-09-14
Sengupta, David. [Vendor News] Beta Availability of PST Management Solution. Sept. 14, 2004.
FYI in case anyone is interested, Quest Software has recently begun beta testing on a PST management solution branded "Quest Archive Manager for Exchange". This product is positioned to assist companies interested in getting control over PST usage in their environment ... especially of interest to companies concerned with e-mail compliance issues. Many of the cases blogged on this site illustrate the risk that e-mails can pose from a liability perspective. If you read my blog awhile back on "Factors to Consider in Implementing an Exchange Compliance Solution. [Aug. 25, 2004]" you'll recall that PSTs (and other offline data) were one of the four major areas that need to be managed as part of a compliance solution for Exchange.
Once installed in your environment, Quest Archive Manager for Exchange will automatically discover all PSTs defined in all MAPI profiles on all computers in your environment. These PSTs will be migrated to new mailboxes created on a central "nearline" Exchange server that has been allocated to lower-priority message retention. The MAPI profiles are rewritten to replace PSTs with (a) secondary mailbox(es) of the same name, so the end user will only see the change in icon within Outlook's folder listing. User ability to create new PSTs will be limited/blocked; the net result is (i) removal of all active PSTs across your environment; (ii) centralization of all data that was in PSTs to (a) central Exchange server(s) where it can be managed, analyzed, backed up, etc. and; (iii) control over all future PST creation across the environment.
If you are interested in being part of this beta, send me an e-mail at david dot sengupta at quest dot com and I'll forward this on to the appropriate parties.
2004-09-08
Deutsche Bank and Thomas Weisel settle securities case for $100M. San Francisco Business Times. Aug. 26, 2004.
Deutsche Bank Securities Inc. fined $87.5M and Thomas Weisel Parnters LLC (Merchant banking) fined $12.5M as part of SEC charges that they failed to provide timely evidence. They ended up scouring over several hundred thousand emails as part of the investigation.
Sorkin, Andrew. Verdict looms for famed US banker. The Age. Sept. 8, 2004.
Today Frank Quattrone will be sentenced for his role in obstruction of justice investigation against him while at Credit Suisse First Boston. Hinges on an e-mail he sent saying simply "clean up those files".
2004-09-06
Butzel Long - Sarbanes-Oxley Info Center
Just stumbled across this info center maintained by Butzel Long (leading Michigan law firm). Some really useful documents here notably the docs on SOX impact in private companies ... see Sarbanes-Oxley Act: Overview and Impact on Private Companies PPT and PDF and browse the rest of the docs in the library. Great stuff!
Rose, Michael. Experts try to resurrect SAIF files. Statesman Journal. Aug. 28, 2004.
Excellent article that inadvertently showcases various elements of e-mail forensic recovery specific to allegations against the former president of SAIF Corp. Discussion includes: e-mail as public record; violation of retention policy; forensic discovery of e-mail; backups & policy; cost of forensics; inappropriate disposal of data media; etc.
Kirkpatrick, Katherine. USC Web mail deletes e-mails 180 days old. Daily Trojan Online. Sept. 3, 2004.
According to this article the USC just recently implemented a 180-day e-mail retention policy. All e-mail across the USC e-mail environment will automatically be deleted after 180 days. The article suggests this was driven by the Office of the General Counsel of the University and is related to search costs, security and privacy issues.
Wagner, Jim. Microsoft Faces Lawsuit Over Caller ID for E-Mail. Aug. 11, 2004.
F. Scott Deaver (Owner, Failsafe Designs) has recently announced plans to launch a lawsuit against Microsoft concerning Caller ID technologies, claiming patent infringement.
Casey, Mike. How Sarbanes-Oxley will affect privately held companies. SearchStorage.com. Dec. 5, 2003.
Some good responses from a fellow TechTarget expert on how Sarbanes-Oxley could affect privately-held companies.
NASD Press Release. NASD Orders First-Ever Suspension of Mutual Fund Business and $600,000 in Sanctions Against National Securities Corp. Aug 19, 2004
NASD press release concerning fine and prohibition against National Securities Corp. NASD charged that National was using deceptive market timing and ordered National "to correct supervisory and email retention deficiencies" along with issuing numerous fines (corporate fine of $300,000; president and COO each fined $25,000; president supervisory suspension for 1 month; COO supervisory suspension for 4 months).
2004-09-02
Microsoft Corporation. Working with the Exchange Server 2003 Store. Aug. 25, 2004.
Microsoft just published this great resource on working with the store within the context of Exchange Server 2003. Great read.
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